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Help & Support

How Can we Help you?

How do I change or cancel my delivery order once I’ve placed my order?

Sorry, no change can be done once the order is placed online.

How can I place my order, if my delivery location is not listed for online ordering?

In case the delivery location is not listed on the website or app, delivery orders cannot be placed. However, you may choose to pick up your order from the nearest GGC restaurant using the app/website/m-site.

What is the minimum order amount for free delivery?

Minimum order amount for free delivery is Rs 200 (inclusive of taxes).Order below Rs 200 there is a delivery charge of Rs 25 per order applies.

What is a coupon code?

A coupon code is a code issued by GGC which helps to identify the deal you want to redeem. The code is easy to find because it either has a square or a circle around it or is clearly labeled as a coupon code.

Can I use my coupon code with any other offer?

Coupons cannot be clubbed with any other offer/scheme. One coupon can be used for one transaction and the company retains the right to decline any coupon/deal depending on the availability and the offer.

Can I reuse my coupon code?

Each coupon can be redeemed only once. Once availed, the coupon code shall expire and cannot be reused.

Can I use my coupon after the expiry of the validity period?

The coupons are valid for a specified period only and will not be accepted after the expiry of the validity period.

Can I use one coupon for multiple orders?

No, you can’t. One coupon can be used for only one order / transaction.

Can I modify/cancel my online order?

The online order once placed cannot be modified or cancelled, either through the website or offline by calling the restaurant or our call center.

How do I contact customer care?

You can contact us by writing into us [email protected] or call at 9999504947.

Do I need to register to place an order?

Yes, you need to register to place an order using your Mobile Number.

Do you charge for the delivery?

Yes, we charge a Delivery Fee of Rs 25 on order less than Rs 200. Order Above Rs 200 is free.

How much time do you take to deliver?

We strive to deliver your orders as soon as possible; however, it should reach you within a maximum of 30 minutes.

Where can I get offers/coupons?

You can see your offers/coupons by opening the offers section in the app/website.

I am facing an issue with APP/Site?

Please email us on [email protected] along with details of your problem and the device you are using, and we will look into it.

For any further queries, please call at 99-670-670-99 or write to us here: [email protected]

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